E-commerce
Conversion Rate Optimization: More From Existing Traffic
Conversion rate optimization is about getting more of your visitors to buy. Here is what CRO is, and how to find the wins already hiding on your site.
Most people spend their energy chasing more traffic. But what if you could earn more from exactly the traffic you already have? That is the whole idea behind conversion rate optimization.
What is conversion rate optimization?
Conversion rate optimization, usually shortened to CRO, is the work of getting a larger share of your visitors to do what you want them to do. Usually that means buying, but it can also mean signing up, getting in touch or adding to cart.
If 100 visitors give you two sales, your conversion rate is two percent. Get it up to three, and you have grown your revenue by 50 percent without bringing in a single new visitor. That is why CRO is some of the most profitable work there is.
Where the wins usually hide
Some common places to look for improvements:
- Speed. A slow page loses buyers, especially on mobile. It is also a technical SEO win.
- Clarity. Is it obvious what you sell, what it costs, and what the next step is?
- Trust. Reviews, guarantees and a professional look remove doubt.
- Friction. Every extra field in the cart and every unnecessary click costs sales.
CRO is about people, not tricks
The best conversion rate optimization is not about fooling people with scarcity gimmicks and countdown timers. It is about understanding what holds people back and removing it. Part of that is psychology, and this is where neuromarketing gets interesting.
Measure the right thing
A higher conversion rate is only valuable when it does not erode profit. Large discounts can lift conversion while draining the bottom line. Weigh CRO against the earnings it creates, just as with POAS in advertising.
Want more sales out of your current traffic? Book a meeting, and we will look at where the money is leaking.
Run into a term along the way? Look it up in the marketing dictionary, with plain explanations of more than 400 marketing terms.