Cross-selling

Cross-selling is the sale of supplementary products that complement what the customer is already buying. The technique increases overall cart value by surfacing relevant add-ons at the right moment. Good cross-selling starts from what genuinely fits together for the customer.

A webshop might suggest a matching phone case and charger when a customer adds a phone to the cart.

Illustration symbolizing the concept "Cross-selling": Cross-selling is the sale of supplementary products that complement what the customer is already buying. The…

Related terms

The whole dictionary

From concept to bottom line

Book a free 30-minute call and we will translate the theory into something that moves your numbers.

See Profit Studio