User experience

Conversion funnel

A conversion funnel describes the steps a user passes through from first contact to a completed goal. The model narrows at each step, since some users drop off along the way.

A typical funnel runs from landing page to product page, cart and finally completed purchase, and each step can be measured separately.

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Related terms

A/B Split Test Above the Fold Accessibility Affordance Breadcrumb trail Call to action (CTA) Cart abandonment Checkout
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