User experience

Peak-end rule

The peak-end rule describes how people remember an experience based on its most intense point and its ending rather than the average. This makes the end of a user journey especially important.

A clear and welcoming confirmation page can leave a good overall impression, even if some steps along the way were tedious.

Read on

More on user experience:

Related terms

A/B Split Test Above the Fold Accessibility Affordance Breadcrumb trail Call to action (CTA) Cart abandonment Checkout
The whole dictionary

From concept to bottom line

Book a free 30-minute call and we will translate the theory into something that moves your numbers.

See Profit Studio