User experience

Empty state

An empty state is the state a page or feature shows when there is not yet any content. A well-designed empty state guides the user toward the next step instead of leaving a blank screen.

An empty cart that suggests popular items and a way back to the catalogue helps the user move forward.

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Related terms

A/B Split Test Above the Fold Accessibility Affordance Breadcrumb trail Call to action (CTA) Cart abandonment Checkout
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