Heuristic
A heuristic is a rule of thumb or principle for good user experience that can be used to evaluate an interface. Heuristics provide a shared language for what works.
One of the classic principles is that the system should always show its current status, so the user knows what's happening.
Related terms
The whole dictionaryFrom concept to bottom line
Book a free 30-minute call and we will translate the theory into something that moves your numbers.