Email and automation

List hygiene

List hygiene is the ongoing maintenance of an email list by removing invalid, inactive and problematic addresses. Good list hygiene keeps bounce rates down and engagement up, which protects sender reputation. It is about quality rather than sheer size.

Every quarter, addresses that have not opened an email in a year are removed to keep the list healthy.

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Related terms

Abandoned Cart Bounce Browse abandonment Call to action Campaign Click rate Click-to-open rate Deliverability
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