User experience

Onboarding

Onboarding is the process that helps new users get off to a good start with a product or service. The goal is for the user to quickly experience value and understand what the next step is.

A short walkthrough on first visit that points out the most important features can reduce early drop-off.

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Related terms

A/B Split Test Above the Fold Accessibility Affordance Breadcrumb trail Call to action (CTA) Cart abandonment Checkout
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