User experience

Usability

Usability is a measure of how easily and effectively users can achieve their goals with a product. It covers factors such as learning time, error rate and satisfaction.

A menu item with a familiar name and a logical placement improves the experience, because the user finds it without searching.

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Related terms

A/B Split Test Above the Fold Accessibility Affordance Breadcrumb trail Call to action (CTA) Cart abandonment Checkout
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